FAQ - Frequent Answer Question - Hub92prints

FAQs

Welcome to the FAQ page Hub92Prints!

Here, we’ve compiled answers to some of the most common questions our customers have. If you can’t find the information you’re looking for, feel free to reach out to our customer support team.

1. How can I place an order? To place an order, simply browse our catalog and choose the items you’d like to purchase. Once you’re ready send an email with number code of the item with the artwork and quantity, our customer support team will contact you back with a quote.

2. What payment methods do you accept? We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer payment through PayPal for added convenience and security.

3. Can I cancel or modify my order after it’s been placed? Unfortunately you can cancel if we already purchase the items blank, but you can modify the design if we didn’t start yet the customization.

4. What is the turnaround?  Typically, orders are processed  within 4-7 business days. Yo

5. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes imposed by the destination country, which are the responsibility of the recipient.

6. Do you offer wholesale or bulk ordering? Yes, we offer wholesale pricing for bulk orders. Please contact our sales team for more information and to discuss your specific requirements.

7. How can I contact customer support? Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email at contact@hub92prints.com or through our Contact Us page on the website.

Welcome to the Screen Printing Service FAQ Hub92prints section! Below, we’ve answered some common questions about our screen printing services to provide you with the information you need. If you have any further inquiries, please don’t hesitate to reach out to our team.

1. What service do you offer? We offer Embroidery, Screen printing, DTG Printing, DTF and Large format printing.

2. What is screen printing? Screen printing, also known as silk screening, is a printing technique where a mesh screen is used to transfer ink onto a substrate, such as fabric, paper, or plastic. Each color in the design requires a separate screen, allowing for vibrant and durable prints.

3. What types of products can be screen printed? Screen printing is a versatile method that can be used to print on various materials, including t-shirts, hoodies, tote bags, posters, banners, and more. It’s ideal for custom apparel, promotional items, and marketing materials.

4. What are the benefits of screen printing? Screen printing offers several benefits, including vibrant and long-lasting prints, the ability to print on a wide range of materials, cost-effectiveness for bulk orders, and the versatility to reproduce intricate designs accurately.

5. How does the screen printing process work? The screen printing process begins with creating a stencil (or screen) for each color in the design. These screens are then mounted onto a printing press, and ink is applied to the screens. The ink is forced through the mesh openings onto the substrate using a squeegee, transferring the design onto the material.

6. What is the turnaround time for screen printing orders? Turnaround time for screen printing orders depends on factors such as order size, complexity of the design, and current production schedule. Typically, orders are completed within 5-7 business days from the time artwork is approved and payment is received.

7. Can you help with design and artwork preparation? Yes, we can  assist you with optimizing your artwork for screen printing. Our experienced designers can work with you to ensure your design meets the requirements for the screen printing process and achieves the desired result.

8. Is there a minimum order quantity for screen printing? While we can accommodate orders of all sizes, there may be minimum order quantity requirements depending on the complexity of the design and production setup. Please contact us to discuss your specific needs, and we’ll be happy to assist you.

9. What type of ink do you use for screen printing? We use high-quality water based and plastisol inks that are specially formulated for screen printing. These inks are durable, vibrant, and safe for use on a variety of materials, including textiles and paper.

10. Do you offer specialty printing techniques, such Puff printing, Oversize screen printing or  metallic ink? Yes, in addition to traditional screen printing, we offer specialty printing techniques such as Oversize print, metallic ink, and more. These options can add unique effects to your designs and make your prints stand out.

11. How can I request a quote for screen printing services? To request a quote, simply fill out our online quote request form or contact our sales team directly. Please provide details such as the type of product you need printed, the quantity, the number of colors in your design, and any specific requirements you may have.

Welcome to our Embroidery Service FAQ section! Below, we’ve provided answers to common questions about our embroidery services to help you better understand the process and what to expect. If you have additional inquiries, please feel free to reach out to us for assistance.

1. What is embroidery? Embroidery is a decorative technique where a design or pattern is stitched onto fabric using specialized embroidery machines. It involves creating intricate patterns with needle and thread, resulting in a textured and durable decoration.

2. What types of items can be embroidered? Embroidery can be applied to a wide range of items, including apparel (such as shirts, hats, jackets), accessories (such as bags, towels, patches), and promotional products (such as banners, flags, patches). It adds a professional and personalized touch to various products.

3. What are the benefits of embroidery? Embroidery offers several advantages, including durability (embroidered designs withstand frequent washing and wear), a premium and professional appearance, the ability to reproduce intricate designs accurately, and customization options for personalization or branding purposes.

4. How does the embroidery process work? The embroidery process begins with digitizing the design, which involves converting the artwork into a digital format compatible with embroidery machines. Next, the fabric is hooped and placed onto the embroidery machine, and the design is stitched onto the fabric using colored thread.

5. Can you embroider custom designs? Yes, we can embroider custom designs based on your artwork or specifications. Our team will work with you to digitize your design and ensure it translates well into embroidery. Whether it’s a logo, monogram, or intricate pattern, we can bring your vision to life through embroidery.

6. What types of thread and colors are available for embroidery? We offer a wide selection of thread colors, including standard and specialty thread options, to match your design requirements. Our thread options are durable, colorfast, and provide excellent stitch quality for vibrant and long-lasting embroidery.

7. Is there a minimum order quantity for embroidery? While we can accommodate orders of all sizes, there may be minimum order quantity requirements depending on the complexity of the design and production setup. Please contact us to discuss your specific needs, and we’ll be happy to assist you.

8. What is the turnaround time for embroidery orders? Turnaround time for embroidery orders depends on factors such as order size, complexity of the design, and current production schedule. Typically, orders are completed within 5-7 business days from the time artwork is approved and payment is received.

9. Can you embroider on customer-provided items? Yes, we can embroider on customer-provided items as long as they are compatible with our embroidery machines and meet our quality standards. Please contact us to discuss your specific item and embroidery requirements.

10. How can I request a quote for embroidery services? To request a quote, simply fill out our online quote request form or contact our sales team directly. Please provide details such as the type of item you need embroidered, the quantity, the size and complexity of the design, and any specific requirements you may have.

Direct-to-Garment (DTG) Printing FAQ section! Below are answers to common questions about DTG printing to help you understand the process and its benefits. If you have any additional questions, feel free to contact us for assistance.

1. What is DTG printing? DTG printing is a digital printing method that allows for high-quality, full-color designs to be printed directly onto garments using specialized inkjet technology. It’s ideal for designs with intricate details, gradients, and multiple colors.

2. What types of garments can be printed using DTG? DTG printing can be used on various types of garments, including t-shirts, hoodies, sweatshirts, tank tops, and more. It’s suitable for printing on both light and dark-colored fabrics, providing vibrant and durable results.

3. What are the benefits of DTG printing? DTG printing offers several advantages, including the ability to reproduce complex designs accurately, no minimum order requirements, cost-effectiveness for small batch printing, soft and breathable prints that are comfortable to wear, and the ability to print on demand.

4. How does the DTG printing process work? The DTG printing process involves pre-treating the garment with a special solution to ensure optimal ink absorption. The garment is then placed onto the DTG printer, and the design is digitally printed directly onto the fabric using water-based CMYK inks. The print is cured using heat to ensure durability and wash-fastness.

5. What types of designs are suitable for DTG printing? DTG printing is suitable for a wide range of designs, including photographs, illustrations, logos, text, and intricate patterns. Designs can include multiple colors, gradients, and fine details, allowing for creative freedom and customization.

6. Is there a minimum order quantity for DTG printing? One of the advantages of DTG printing is that there are no minimum order requirements. Whether you need one custom-printed garment or a larger batch, DTG printing allows for on-demand printing to meet your specific needs.

7. What is the turnaround time for DTG printing orders? Turnaround time for DTG printing orders depends on factors such as order size, complexity of the design, and current production schedule. Typically, orders are completed within 3-7 business days from the time artwork is approved and payment is received.

8. How should I care for garments printed using DTG? To ensure the longevity of DTG printed garments, it’s recommended to wash them inside out in cold water with a mild detergent. Avoid using bleach or fabric softeners, and tumble dry on low heat or air dry. Proper care will help preserve the vibrancy and quality of the print over time.

9. Can you print on customer-provided garments? Yes, we can print on customer-provided garments as long as they are compatible with DTG printing and meet our quality standards. Please contact us to discuss your specific garment and printing requirements.

10. How can I request a quote for DTG printing services? To request a quote, simply fill out our online quote request form or contact our sales team directly. Please provide details such as the type of garment you need printed, the quantity, the size and complexity of the design, and any specific requirements you may have.

Direct-to-Film (DTF Transfer) Printing FAQ section! Below, we’ve compiled answers to common questions about DTF printing to help you understand the process and its benefits. If you have additional inquiries, feel free to contact us for further assistance.

1. What is DTF printing? DTF printing, or Direct-to-Film printing, is a digital printing method that involves printing designs onto a specialized heat transfer film, which is then transferred onto garments or other textiles using a heat press. It allows for high-quality, full-color prints with vibrant colors and intricate details.

2. How does DTF printing differ from other printing methods? DTF printing differs from other methods like DTG (Direct-to-Garment) printing in that the design is first printed onto a film rather than directly onto the garment. This allows for greater flexibility in terms of materials and substrates that can be printed on.

3. What types of materials can be printed using DTF? DTF printing can be used on a wide range of materials, including cotton, polyester, blends, denim, leather, and more. It’s suitable for printing on garments such as t-shirts, hoodies, hats, and bags, as well as other textiles and fabrics.

4. What are the benefits of DTF printing? DTF printing offers several advantages, including the ability to print on a variety of materials and colors, excellent wash-fastness and durability, the ability to reproduce complex designs accurately, and the option for custom and on-demand printing.

5. How does the DTF printing process work? The DTF printing process begins with printing the design onto a specialized heat transfer film using a DTF printer and ink. The printed film is then transferred onto the garment or textile using a heat press, which melts the ink into the fabric, creating a permanent bond.

6. Is there a minimum order quantity for DTF printing? One of the advantages of DTF printing is that there are no minimum order requirements. Whether you need one custom-printed item or a larger batch, DTF printing allows for on-demand printing to meet your specific needs.

7. What is the turnaround time for DTF printing orders? Turnaround time for DTF printing orders depends on factors such as order size, complexity of the design, and current production schedule. Typically, orders are completed within 5-7 business days from the time artwork is approved and payment is received.

8. How should I care for garments printed using DTF? To ensure the longevity of DTF printed garments, it’s recommended to wash them inside out in cold water with a mild detergent. Avoid using bleach or fabric softeners, and tumble dry on low heat or air dry. Proper care will help preserve the vibrancy and quality of the print over time.

9. Can you print on customer-provided garments? Yes, we can print on customer-provided garments as long as they are compatible with DTF printing and meet our quality standards. Please contact us to discuss your specific garment and printing requirements.

10. How can I request a quote for DTF printing services? To request a quote, simply fill out our online quote request form or contact our sales team directly. Please provide details such as the type of item you need printed, the quantity, the size and complexity of the design, and any specific requirements you may have

Welcome to our Banner Printing FAQs section! Here, we’ve compiled answers to common questions about our banner printing services to assist you. If you have any further inquiries, please don’t hesitate to contact us for assistance.

1. What types of banners do you offer? We offer a wide range of banners to suit various needs, including vinyl banners, mesh banners, fabric banners, retractable banners, outdoor banners, indoor banners, and more. Each type of banner has its own unique features and suitability for different applications.

2. What are the benefits of banner printing? Banner printing offers numerous benefits, including cost-effectiveness, versatility, high visibility for advertising or promotional purposes, durability for long-term use, and the ability to convey messages effectively both indoors and outdoors.

3. What sizes are available for banners? We offer banners in a variety of sizes to accommodate different needs and preferences. Standard sizes range from small to large, and we also offer custom sizing options for specific requirements.

4. What materials are used for banner printing? The materials used for banner printing depend on the type of banner selected. Common materials include vinyl, mesh, fabric, and polyester. Each material has its own advantages in terms of durability, weather resistance, and print quality.

5. What printing methods do you use for banners? We use high-quality digital printing methods for banner printing, including UV printing and solvent printing. These methods ensure vibrant colors, sharp details, and long-lasting prints that withstand outdoor elements.

6. Can you print custom designs on banners? Yes, we specialize in printing custom designs on banners to meet your specific needs. Whether you need logos, graphics, text, or photographic images, we can help bring your vision to life with high-quality printing.

7. Do you provide design assistance for banners? Yes, we offer design services to assist you with creating or optimizing your artwork for banner printing. Our experienced designers can work with you to ensure your design is visually appealing and effectively communicates your message.

8. How durable are your banners? Our banners are designed to be durable and long-lasting, suitable for both indoor and outdoor use. We use high-quality materials and printing techniques to ensure that our banners withstand exposure to weather conditions and maintain their quality over time.

9. What is the turnaround time for banner printing orders? Turnaround time for banner printing orders depends on factors such as order size, complexity of the design, and current production schedule. Typically, orders are completed within 3-5 business days from the time artwork is approved and payment is received.

10. How can I request a quote for banner printing services? To request a quote, simply fill out our online quote request form or contact our sales team directly. Please provide details such as the type of banner you need, the size, quantity, and any specific requirements you may have.

Welcome to the Location FAQs section for Hub92Prints! Below, we’ve provided answers to common questions about our company’s location to help you find us easily. If you need further assistance, don’t hesitate to reach out to us.

1. Where is Hub92Prints located? Hub92Prints is located at 5250 Gulfton dr 1 F, Houston, Texas, 77081, US.

2. What are your business hours? Our business hours are 9 am to 6 pm, Monday to Friday. Saturday from 9 am to 1 pm.

3. Is there parking available at your location? Yes, we provide parking facilities for our customers.

4. Can I visit your location to discuss my printing needs? Absolutely! We welcome visitors to discuss their printing and embroidery needs in person. Please feel free to drop by during our business hours, or you can schedule an appointment in advance for personalized assistance.

5. Do you have multiple locations?  We have another location in Cypress at 10929 Farm to Market 1960 Rd W, Houston, TX 77070

6. How can I get directions to your location? You can easily get directions to our location using GPS navigation apps or online mapping services. Simply enter our address 5250 Gulfton dr, 1 F  as the destination, and follow the provided directions.

7. Is your location accessible by public transportation? Yes, our location is accessible by  bus. We strive to ensure convenient access for all our customers.

8. Can I pick up my orders directly from your location? Yes, if you prefer, you can arrange to pick up your orders directly from our location during our business hours. Just let us know your preference when placing your order.

9. Is your location wheelchair accessible? Yes, our location is wheelchair accessible to ensure that all customers can easily access our services.

10. How can I contact your location directly? You can contact our location directly by phone at 713-981-6533 or by email at contact@hub92prints.com. Our team is available to assist you with any questions or concerns you may have.